Strata buildings are regularly inspected for cleanliness and safety. Is your current contractor audit-ready? We respond within 60 minutes.
ISO Certified Cleaning Provider · Auburn, Western Sydney

Reliable Strata Cleaning For Residential & Commercial Buildings Across Greater Sydney

Professional strata cleaning services for residential complexes, commercial properties, and shared common areas across Greater Sydney. Every service visit is digitally logged, photo-verified, and reported the same day to ensure transparency, accountability, and consistent cleaning standards.

Request Your Free Cleaning Scope
Submit your details and our team will review your building requirements and respond within 24 hours.
Your information is kept private. No lock-in contracts. Response within 1 business day.
100+
Buildings Served
98%
Client Retention
Certified
20
Public Liability
Trusted by leading organisations across Sydney
Alpha Quality Care
BUR
Client
Naxos
NJK Asset Services
Panah Group
Renac Pty Ltd
Squeeky Group
Stride
TLC Disability Services
Renac Pty Ltd
VV Facility Management
Velan Health
Alpha Quality Care
BUR
Client
Naxos
NJK Asset Services
Panah Group
Renac Pty Ltd
Squeeky Group
Stride
TLC Disability Services
Renac Pty Ltd
VV Facility Management
Velan Health

Fully Certified & Insured

Every credential. Verified.

ISO 9001:2015

Quality Management

ISO 14001:2015

Environmental Mgmt

ISO 45001:2018

OHS Safety

$20M QBE

Public Liability

NSW Lic. 488183C

Fair Trading Registered

ABN 20 673 531 461

Smart Serve Pty Ltd

Certificates available on request · Ask us to send them with your proposal

Why Smart Serve

Cleaning shouldn't be a headache.

We've solved the three biggest complaints strata managers have about their cleaning contractors.

01

No more no-shows

We operate on fixed schedules with GPS-logged check-ins. If we miss a task, you know before we do — every visit is digitally signed off on-site.

Fixed schedule · Digital sign-off
02

Proof, not promises

Every lobby, lift, bin room, and car park is photographed after every clean and uploaded to your dashboard instantly. Ready for AGM records.

Photo evidence · Same day report
03

One contact. Always.

Your dedicated account manager responds same business day — always. No call centres, no chasing. One person who knows your building inside out.

Direct manager · Same day response
In-house technology

You see everything.
In real time.

Our proprietary safety app gives every strata manager, committee member, and building owner full visibility of every job — before, during, and after each visit.

01

Photo evidence after every task

Before and after photos timestamped and geo-tagged — stored in your client portal for 12 months. Ready for AGM records instantly.

02

Digital checklist sign-off

Supervisors complete a digital audit checklist on-site. You get the report the same day — ready for OC committee meetings.

03

Instant alerts & notifications

Get notified the moment a job is completed, flagged, or escalated. No chasing. No guessing. No follow-up calls needed.

Smart Serve app screenshot 1
Smart Serve app screenshot 2
Smart Serve app screenshot 3
What we clean

Built for Strata

From lobby to car park, from lift to bin room — we cover the full scope of your building's cleaning needs with certified, insured professionals.

Lifts & Stairwells

High-touch surfaces sanitised, floors cleaned, glass polished. Lift cleaning schedules aligned with your building's foot-traffic peaks.

Car Park Cleaning

Sweeping, scrubbing, pressure washing, and oil stain treatment. We keep your basement looking sharp and compliant year-round.

Window & Glass Cleaning

Internal and external window cleaning for residential and commercial strata. Streak-free finish, every time — letting natural light flood in.

Garden & Bin Areas

Bin rooms kept odour-free, pathways cleared, garden surrounds maintained. Fully compliant with council waste management requirements.

Emergency & Ad Hoc

Flood response, post-event cleanups, pre-inspection blitzes. Same-day dispatch available across Greater Sydney — no extra call-out fees on contract.

24/7 available
Client Reviews

What Strata Managers Say.

"We've had four different cleaning companies in three years. Smart Serve is the first one that actually showed up every week, sent us the photo reports, and made our AGM compliance a non-issue."

JW
Julie W.
Strata Manager · Parramatta

"Finally, a cleaning company that doesn't need to be micromanaged. I get a report in my inbox every single visit. The digital audit system alone is worth switching — it's what every building should have."

MR
Michael R.
OC Committee Chair · Regents Park

"The transition to Smart Serve was seamless. Their scope of work was the most detailed I've ever received. Direct account manager, always responds the same day — no excuses."

PS
Patrick S.
Building Manager · Western Sydney
Partnership Program

Earn 10% Net on Every Referral.

Strata managers, building managers, and property professionals earn a 10% net profit share on every building they refer to Smart Serve — paid monthly, with no cap.

Join the Partnership Program →

Refer a building

One referral. One email. We handle the rest — quoting, onboarding, reporting, and everything in between.

Zero extra work for you

Get paid monthly

10% net on contract value. No cap. Paid every month while the contract runs — recurring income from a single conversation.

No cap on earnings

Build passive income

Every building you refer keeps generating income. One conversation today means long-term returns for years to come.

Long-term returns
Get a free quote

Let's Talk About
Your Building.

Get a tailored scope of work and transparent quote within 24 hours. No lock-in. No obligation. Just a proper cleaning plan that actually gets delivered.

Response within 1 business day
No lock-in contracts
Free site assessment included
ISO certified & fully insured
Serving Auburn, Parramatta, Blacktown & Greater Sydney
Request Your Free Scope
We'll be in touch within 24 hours.
No spam. No lock-in. Response within 1 business day.